Business
NCAA Demands Airlines Uphold Passengers Rights Amidst Flight Cancellations, Delays
The Nigeria Civil Aviation Authority (NCAA) has urged airlines operating in the country to uphold customers’ rights following increasing complaints about flight cancellations and delays.
Addressing airline representatives, aviation agency officials, and other stakeholders at an interactive forum, Chris Najomo, NCAA Director General, vowed to address the causes of these disruptions and crack down on passengers’ unruly behaviour at airports.
He expressed concern over the rising trend of delays and cancellations, emphasising that such issues undermine passenger confidence and disrupt travel plans.
“Air travel is not just about transporting passengers from one point to another; it is about doing so with reliability, efficiency, and accountability.
When delays and cancellations occur, they disrupt plans, cause financial losses, and undermine passenger confidence in our aviation system.”
Najomo directed airlines to align their operations with the Nigeria Civil Aviation Regulation (NCAR) and adhere to the Nigeria Civil Aviation (Consumer Protection) Regulations, 2023.
He reminded airlines of their obligations to promptly inform passengers of schedule changes, delays, or cancellations and to provide necessary compensation, refreshments, accommodation, and alternative travel arrangements where applicable.
“Delays and cancellations are sometimes inevitable, but poor management of these disruptions is not. It is the responsibility of airlines to ensure that every disruption, whether due to operational, technical, or weather-related challenges, is handled with the utmost professionalism and regard for passengers’ rights.
Particularly as we are in the harmattan season with poor weather conditions that will affect flight operations,” he said.
Beyond addressing airline inefficiencies, Najomo condemned the increasing incidents of unruly passenger behaviour, including damage to airport facilities and confrontations with airline and airport staff during flight disruptions.
He vowed to hold such passengers accountable, stating that the NCAA would prosecute individuals who violate airport regulations.
“This is also extended to passengers to educate them on their responsibilities, as the NCAA will also be joining airlines to enforce penalties for unrulybehaviourr, With rights come responsibilities,” Najomo said.
He warned that non-compliance with these regulations would attract sanctions, adding that the NCAA would intensify its monitoring and enforcement efforts to ensure compliance.
The Director General also urged airlines not to sell tickets to destinations where adverse weather conditions, as predicted by the Nigeria Meteorological Agency (NIMET), are likely to cause disruptions.
The directive comes as the harmattan, a period typically marked by poor weather conditions that affect flight operations.
Business
Government Can’t Run Business Effectively – Dele Oye
We all know the failed history of government being involved in business. Ajaokuta… they have blown $8 billion and have not produced one steel; they blew $3 billion on refineries rehabilitation… and nothing happened. We are not having any fuel from them
Barr Dele Oye, the former president of NACCIMA, at the Vanguard Economic Discourse 2026 edition in Lagos on Wednesday, advised the federal government to limit its role to policy support and facilitation rather than involvement in commercial business activities.
Oye, now the Chairman of Alliance for Economic Research and Ethics (AERE) , cited past failures such as the Ajaokuta Steel Company and refineries rehabilitation projects.
He said: ” We all know the failed history of government being involved in business. Ajaokuta… they have blown $8 billion and have not produced one steel; they blew $3 billion on refineries rehabilitation… and nothing happened. We are not having any fuel from them.”
Oye maintained that government lacks the capacity to run businesses effectively.
” You have no track record in running any business… you cannot be government and also be private sector,” he said.
Business
John Ternus is Apple’s incoming CEO
John Ternus, Apple’s longtime hardware boss, is taking over as CEO, becoming just the second leader since Steve Jobs departed in 2011, less than two months before he died from cancer.
• John Ternus / CNBC / Getty Images
Tim Cook’s 15-year tenure as Apple CEO comes to an end on Sept. 1, the company announced on Monday.
John Ternus, Apple’s longtime hardware boss, is taking over as CEO, becoming just the second leader since Steve Jobs departed in 2011, less than two months before he died from cancer.
CNBC reports that as Cook exits, Apple faces numerous challenges, including an intricate supply chain that’s complicated by geopolitical tensions and soaring prices for memory due to unprecedented demand from the AI buildout.
But for Ternus, perhaps the most critical aspect of his new job will be pushing the company deeper into AI, where it’s lagged many of its megacap peers.
It said that so far, Apple’s AI strategy has involved avoiding hefty capital expenditures while Microsoft, Google, Amazon and Metacommit to hundreds of billions of dollars a year in combined capex to fund new data centers and fill them with pricey AI chips.
Business
NCC, CBN launch telecom industry portal to track fraudulent phone lines
“This means banks and other financial institutions can determine whether a line is active, swapped, disconnected, or reassigned to another subscriber.”
The Nigerian Communications Commission (NCC), and the Central Bank of Nigeria ( CBN), have launched a portal that enables financial institutions to track fraudulent and suspicious phone lines across the country.
It is called the Telecoms Identity Risk Management System (TIRMS) portal , aimed at providing financial institutions with real-time visibility into the status of phone numbers used for transactions.
“The portal aggregates data on churned or recycled lines and numbers flagged for suspicious activities.
“This means banks and other financial institutions can determine whether a line is active, swapped, disconnected, or reassigned to another subscriber,” said the Executive Vice Chairman of NCC, Dr. Aminu Maida.
Speaking during the MoU signing event, Maida said that the agreement provides a structured framework for cooperation in critical areas, including payment system integrity, fraud mitigation, digital inclusion, and consumer protection.
On his part, Governor of CBN, Mr. Olayemi Cardoso, said the MoU would strengthen coordination on regulatory approvals, technical standards, and innovation initiatives, including sandbox testing.
He noted that the partnership aligns with the apex bank’s commitment to promoting a secure, resilient, and inclusive financial system.
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