Business
NCAA Demands Airlines Uphold Passengers Rights Amidst Flight Cancellations, Delays
The Nigeria Civil Aviation Authority (NCAA) has urged airlines operating in the country to uphold customers’ rights following increasing complaints about flight cancellations and delays.
Addressing airline representatives, aviation agency officials, and other stakeholders at an interactive forum, Chris Najomo, NCAA Director General, vowed to address the causes of these disruptions and crack down on passengers’ unruly behaviour at airports.
He expressed concern over the rising trend of delays and cancellations, emphasising that such issues undermine passenger confidence and disrupt travel plans.
“Air travel is not just about transporting passengers from one point to another; it is about doing so with reliability, efficiency, and accountability.
When delays and cancellations occur, they disrupt plans, cause financial losses, and undermine passenger confidence in our aviation system.”
Najomo directed airlines to align their operations with the Nigeria Civil Aviation Regulation (NCAR) and adhere to the Nigeria Civil Aviation (Consumer Protection) Regulations, 2023.
He reminded airlines of their obligations to promptly inform passengers of schedule changes, delays, or cancellations and to provide necessary compensation, refreshments, accommodation, and alternative travel arrangements where applicable.
“Delays and cancellations are sometimes inevitable, but poor management of these disruptions is not. It is the responsibility of airlines to ensure that every disruption, whether due to operational, technical, or weather-related challenges, is handled with the utmost professionalism and regard for passengers’ rights.
Particularly as we are in the harmattan season with poor weather conditions that will affect flight operations,” he said.
Beyond addressing airline inefficiencies, Najomo condemned the increasing incidents of unruly passenger behaviour, including damage to airport facilities and confrontations with airline and airport staff during flight disruptions.
He vowed to hold such passengers accountable, stating that the NCAA would prosecute individuals who violate airport regulations.
“This is also extended to passengers to educate them on their responsibilities, as the NCAA will also be joining airlines to enforce penalties for unrulybehaviourr, With rights come responsibilities,” Najomo said.
He warned that non-compliance with these regulations would attract sanctions, adding that the NCAA would intensify its monitoring and enforcement efforts to ensure compliance.
The Director General also urged airlines not to sell tickets to destinations where adverse weather conditions, as predicted by the Nigeria Meteorological Agency (NIMET), are likely to cause disruptions.
The directive comes as the harmattan, a period typically marked by poor weather conditions that affect flight operations.
Business
CBN places suspicious BVNs on 24-hour watchlist
These provisions are set to take effect from 1 May 2026.
Photo: Olayemi Cardoso , CBN Governor
To combat fraud, the Central Bank of Nigeria (CBN) has unveiled new regulations aimed at strengthening fraud control and digital banking security across the country.
These provisions are set to take effect from 1 May 2026.
In a circular issued to all banks, other financial institutions and payment service providers, the apex bank details amendments to the Revised Regulatory Framework for Bank Verification Number (BVN) operations and additional requirements for instant payment services.
Under the new BVN framework, financial institutions are required to maintain a temporary watchlist for BVNs implicated in suspected fraudulent transactions.Any BVN placed on this list will remain there for a maximum of 24 hours, during which the account holder will be contacted to provide clarification.
The circular also sets age restrictions for BVN enrolment, limiting registration to individuals 18 years and above, and restricts phone number amendments linked to BVNs to a single change.
Access to BVN databases will now be exclusively for CBN-licensed financial institutions, with the central bank retaining the right to grant access in extenuating circumstances under existing laws.
Business
Indorama, Nigerian Breweries and Genesis Power plan 45,000 tons rPET Plant in Lagos
The initiative aims to meet fast rising demand for recycled content, reduce plastic waste and create local value through improved collection systems.
Indorama Ventures Public Company Limited, Nigerian Breweries Plc and Genesis Power and Energy Solutions Ltd have entered a strategic partnership to establish one of Africa’s largest state-of-the-art recycled PET (rPET) production facilities in Nigeria.
Located in Lagos, the site represents an investment to develop a facility capable of producing up to 45,000 tons of food grade rPET resin yearly, with start up targeted in the first half of 2027, a statement by the partners said.By converting post consumer PET bottles into high quality recycled material for packaging applications.
The initiative aims to meet fast rising demand for recycled content, reduce plastic waste and create local value through improved collection systems.
The project is expected to support recycling capacity in Nigeria, subject to regulatory approvals, technical validation and operational implementation.
Together, the partners aim to establish commercially viable rPET operations that enable responsible growth and long-term environmental impact.
Commenting on the landmark partnership, Executive President of Petchem and Chairman of ESG Council at Indorama Ventures, Yash Lohia, said: “This partnership marks a defining milestone in our global recycling journey. By establishing our largest recycling facility to date and one of the largest rPET sites in Africa, we are bringing Indorama Ventures’ global expertise, proven technologies and long-term vision for circularity to a region with immense growth potentials.
This investment reflects our belief that scaling sustainability solutions locally is essential to building resilient, sustainable packaging systems that deliver lasting environmental and economic value.”
Chairman and CEO of Genesis Energy, Akinwole II Omoboriowo, said: “This compelling initiative demonstrates Genesis’s commitment to deploying capital to climate-resilient investments by leveraging clean energy as a strategic nexus to advancing viable economic opportunities.
The investment is also a testament to how cross-sector partnerships can enable sustainable industrial development. By combining circular economy principles with resilient infrastructure and energy solutions, the initiative supports long-term environmental impact and local value creation.”
Business
CBN restricts mobile banking apps operation to one device
In the circular signed by the CBN’s Director of Payments System Policy Department, Musa Jimoh, said ” Implementation of the above provisions will take effect from July 1, 2026.”
The Central Bank of Nigeria on Friday restricted the operation of mobile banking applications (apps) to one device.
This was contained in a circular to all banks and other financial institutions and payment service providers (PSP) announcing additional guidance for the operations of instant payments (IP) in Nigeria.
In the circular signed by the CBN’s Director of Payments System Policy Department, Musa Jimoh, said ” Implementation of the above provisions will take effect from July 1, 2026.”
The circular read: “The Central CBN in line with its mandate of promoting financial system stability hereby issues additional guidance for the operations of Instant Payments in Nigeria.
All Financial Institutions (FIs) offering Instant Payment (IP) shall provide the following additional functionalities: Mandatory device binding: Mobile financial services applications (apps) shall only be enabled on one device at a time, and customers cannot operate the apps concurrently on multiple devices.“Migration to another device shall trigger automatic re-activation and authentication.
“Customers shall have the option to opt-out of opt-in to IP service at any time and for any given period.
This process shall be subject to Multi-Factor Authentication (MFA) control. Default setting shall be Opt-in upon on-boarding a new customer.
“In the opt-out mode, a customer shall not be able to carry out online instant transfer of funds (intra or inter) from his/her account to another customer.“
However, customers can physically visit the financial institution to effect transfer during this period.
“Voluntary Transaction Limit: Subject to the existing maximum limits of N25 million for individuals and N250 million for corporates, customers shall have the option to adjust the limits as needed.
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