News
FCCPC Invites MTN, GTBank , and Air Peace to Answer Queries on Poor Services
The Federal Competition and Consumer Protection Commission (FCCPC) has launched a major inquiry into widespread consumer complaints against leading players in the banking, telecommunications, and aviation sectors.
In a statement on Sunday, December 1, 2024, signed by Ondaje Ijagwu, the Director of Corporate Affairs, said that the inquisitions, which will begin on December 3rd, 4th, and 5th, respectively, are intended to address issues of poor service delivery, exploitative practices, and potential consumer rights violations.
The statement reads : ” In the banking sector, the FCCPC will engage Guaranty Trust Bank (GTB) over reports of network failures that hinder customers from accessing their funds or using banking applications.
In the telecommunications sector, MTN Nigeria faces questions regarding persistent complaints of undelivered data services, unexplained data depletion, and inadequate customer care.
Similarly, Air Peace Limited will address allegations of exploitative ticket pricing, including significant price hikes for bookings on certain domestic routes.
These inquiries are being conducted under the Federal Competition and Consumer Protection Act (FCCPA) 2018, specifically Sections 17, 18, 32, 33, 80, 110, 111, 112, and 113, which empower the FCCPC to investigate and resolve practices that undermine consumer rights, disrupt markets, or create unfair competition.
The FCCPC’s engagement with these companies provides a platform to address consumer concerns, clarify business practices, and enforce compliance with regulatory standards.
The companies will be required to appear before the Commission on dsignated days to provide information and responses to enable the Commission to make determinations and resolve pending issues promptly.
This action reflects the Commission’s commitment to safeguarding consumer rights, fostering a fair marketplace and ensuring accountability across all sectors.
We urge consumers to continue to report instances of poor service delivery or exploitative practices to the FCCPC through its official channels.”
A joint security operation against terrorists has led to the rescue of nine persons in Ekiti Local Government Area of Kwara State.
According to inside sources, Forest Guards, under the supervision of the Directorate of Security Services and working with members of the local hunters and vigilante group, embarked on bush-combing operations. They discovered a hideout of the kidnappers and engaged them.
Nine persons were rescued in two separate operations in the forest of Obbo Aiyegunle. One of the kidnappers was neutralised while others fled with gunshot injuries.
One of the rescued persons is said to be receiving medical care at an undisclosed medical facility in the local government.
News
Zamfara LG Chairman Abduction: Security operatives intensify rescue efforts
Security forces are currently conducting deliberate operations at the suspected location of the terrorists, aimed at safely rescuing the abducted Chairman.
• Family of the abducted Zamfara LG Chairman
Aliyu Danjal, Lieutenant Colonel Media Information Officer Joint Task Force (North West) Operation FANSAN YAMMA, disclosed that on hearing gunshots, troops of Operation FANSAN YAMMA responded immediately and swiftly moved to the scene where they engaged in hot pursuit of the terrorists leading to a fierce exchange of fire.
News
IGP Disu orders officers to shoot anyone carrying illegal firearms
Disu explained that the directive was backed by Force Order 237, which empowers police officers to respond immediately to armed threats without waiting for approval from superior officers.
The Inspector-General of Police, Olatunji Disu, has directed police officers across the country to shoot on sight anyone found carrying illegal firearms, as part of intensified efforts to curb insecurity.
Disu issued the directive on Friday during a stakeholders’ meeting at the Government House in Makurdi, the Benue State capital, saying the move followed President Bola Tinubu’s instruction that the lingering security crisis in the state must be brought to an end.
The police chief maintained that only authorised security personnel are legally permitted to carry firearms, warning that law enforcement agencies would no longer tolerate the unlawful possession of weapons.
” You cannot move around freely carrying arms as if there is no law and order in this country. It will not be tolerated,” he said.
Disu explained that the directive was backed by Force Order 237, which empowers police officers to respond immediately to armed threats without waiting for approval from superior officers.
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