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FCCPC Invites MTN, GTBank , and Air Peace to Answer Queries on Poor Services

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The Federal Competition and Consumer Protection Commission (FCCPC) has launched a major inquiry into widespread consumer complaints against leading players in the banking, telecommunications, and aviation sectors.

In a statement on  Sunday, December 1, 2024, signed by Ondaje Ijagwu, the Director of Corporate Affairs, said that the inquisitions, which will begin on December 3rd, 4th, and 5th, respectively, are intended to address issues of poor service delivery, exploitative practices, and potential consumer rights violations.

The statement reads : ” In the banking sector, the FCCPC will engage Guaranty Trust Bank (GTB) over reports of network failures that hinder customers from accessing their funds or using banking applications.  

In the telecommunications sector, MTN Nigeria faces questions regarding persistent complaints of undelivered data services, unexplained data depletion, and inadequate customer care.

Similarly, Air Peace Limited will address allegations of exploitative ticket pricing, including significant price hikes for bookings on certain domestic routes.

These inquiries are being conducted under the Federal Competition and Consumer Protection Act (FCCPA) 2018, specifically Sections 17, 18, 32, 33, 80, 110, 111, 112, and 113, which empower the FCCPC to investigate and resolve practices that undermine consumer rights, disrupt markets, or create unfair competition.

The FCCPC’s engagement with these companies provides a platform to address consumer concerns, clarify business practices, and enforce compliance with regulatory standards.

The companies will be required to appear before the Commission on dsignated days to provide information and responses to enable the Commission to make determinations and resolve pending issues promptly.

This action reflects the Commission’s commitment to safeguarding consumer rights, fostering a fair marketplace and ensuring accountability across all sectors.

We urge consumers to continue to report instances of poor service delivery or exploitative practices to the FCCPC through its official channels.”

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JUST IN: Mob Sets BRT Bus Ablaze After Motorcyclist’s Death in Lagos

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An angry mob has set a Bus Rapid Transit (BRT) bus on fire after it reportedly crushed a commercial motorcyclist to death at Ogolonto Bus Stop along Ikorodu Road in Lagos State.

The incident occurred on Friday, October 16, 2026. Eyewitness accounts and social media reports indicate that the motorcyclist was riding alone along the restricted BRT lane when the collision happened. He died at the scene.

Enraged residents and youths then attacked the bus driver and set the vehicle ablaze. Police officers and officials of the Lagos Neighbourhood Safety Corps (LNSC), who were nearby, intervened promptly and rescued the driver unharmed.

The identity of the deceased motorcyclist and the exact circumstances of the crash had not been officially confirmed at the time of filing this report. It was also unclear whether any arrests had been made in connection with the burning of the bus.

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ARISE News Wins Seven Honours At Nigerian Broadcasters Merit Awards

The awards recognised the network’s achievements in television journalism and programming, with ARISE News winning the Best TV Channel (Viewer’s Choice) category.

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• ARISE News Anchor and host of What’s Trending Ojy Okpe was named Best Newscaster (TV – Female)

ARISE News has emerged as one of the major winners at the just ended Nigerian Broadcasters Merit Awards (NBMA).

ARISE News won seven honours across television broadcasting, news reporting, presentation and production during the ceremony.

The awards recognised the network’s achievements in television journalism and programming, with ARISE News winning the Best TV Channel (Viewer’s Choice) category.

The network’s flagship breakfast programme, The Morning Show, also won the Best TV Talk Show award, further strengthening its recognition in television broadcasting.

ARISE News Anchor and host of What’s Trending Ojy Okpe was named Best Newscaster (TV – Female).

Rufai Oseni was named Nigerian Broadcaster of the Year (Male), while Vimbai Mutinhiri-Ekpeyong received the Nigerian Broadcaster of the Year (Female) award.

The recognition extended to the network’s newsroom, with Ovieteme George winning Best TV News Reporter (Male) for his contributions to television news reporting.

Behind the camera, Sam Adeyemi received the Best Camera Operator/Cinematographer award, recognising his work in television production and visual storytelling.

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Meta removes 3.7 million accounts in West Africa scam crackdown

The joint operation led to 28 arrests, identified more than 30 suspected scam centres and rescued 117 people allegedly trafficked and forced to work in scam compounds in Ghana.

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Meta, the parent company of Facebook and Instagram, has removed more than 3.7 million Facebook and Instagram accounts, pages and groups linked to suspected scam networks operating in West Africa.

The joint operation led to 28 arrests, identified more than 30 suspected scam centres and rescued 117 people allegedly trafficked and forced to work in scam compounds in Ghana.

The company announced the crackdown in a statement on Tuesday, October 13, 2026. It involved 14 technology companies and law enforcement agencies from 10 countries.

The United Kingdom’s National Crime Agency coordinated the operation with the US Department of Justice, the Federal Bureau of Investigation and other agencies. Nigerian authorities were involved.

Other countries included Ghana, Australia, Canada, New Zealand and India.Tech companies that took part included Google, Microsoft, OpenAI, Coinbase, Starlink and Adobe.

Meta said the partnership let participants share intelligence across digital platforms, countries and financial systems to identify criminal networks.

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